Transportation problems
Resolve Your Taxi Fare Dispute Quickly and Efficiently with SignalConso.Report an issueWhy report transportation problems ?
Because it’s easy!During the process, you will be asked questions to help you identify your issue and word your report properly.
Because it’s fast!Just 5 minutes and your report is sent.
Because it’s effective65% of companies and businesses respond to reports.Attending Rugby World Cup 2023 and concerned about excessive taxi fares?
SignalConso is your go-to public service for reporting issues with unfair charges. Report, resolve, and know your rights—all for free. Don't let high cab fares spoil the game; let SignalConso tackle the problem for you.
Caught in a ride with fake taxi counters?
SignalConso is here to help. As a free public service, we enable consumers to report and resolve transportation issues. Report fraudulent meters, resolve your problem, and arm yourself with knowledge on your rights. Choose SignalConso for a smoother journey.
Fell victim to bogus ridesharing services?
SignalConso's free public service lets you report and resolve such transport issues. Don't be taken for a ride—report scams, solve your problems, and understand your consumer rights. With SignalConso, ensure your journey is as legitimate as it should be.
Traveling for the Rugby World Cup 2023 and stuck with counterfeit train or plane tickets?
SignalConso is your go-to for reporting transport issues. Don't miss out on the game or worry about ticketing scams. Report, resolve, and know your rights. Stay on the winning side with SignalConso.
Trapped by fake transport service websites?
SignalConso is your reliable, free public service for reporting such issues. Don't let scams ruin your travel or affect your hotels experience. Report the fraud, resolve your problems, and arm yourself with essential consumer rights information. Navigate the tricky paths of travel safely with SignalConso.
What will happen after the report is filed?
SignalConso takes care of the rest. Your report is sent to the company or business and can be viewed at any time by our team at DGCCRF... tout de suite! If you asked about your rights, a member of our team will get in touch with you to respond to your query and offer guidance on what to do next.
If necessary, you can opt to remain anonymous. Otherwise, we will share your details with the company or business, so that they can contact you directly.
Your report will also be logged on the DGCCRF database. This ensures our staff have the best possible information to support their checks and investigations.
What is SignalConso ?
Every day in France, some 60 million consumers buy goods and services from almost 10 million businesses. Some of these purchases take place online. How are consumer rights monitored? By our staff of 3,000 officers at DGCCRF. That's why signal.conso.gouv.fr was launched.
Despite the best efforts of our investigators, we can't uncover everything, especially the most minor and frequent offences. That's why you, the consumer, are the one best placed to spot them and to exercise your rights.
This site provides assistance before, during and after a purchase. In just a few clicks, you can report any issues you run into when dealing with companies or businesses. SignalConso is also on hand to respond to your queries, provide guidance about your rights as a consumer, and help you navigate the stages of the process, referring you to the appropriate person where necessary.
Companies and businesses that are reported can view reports that you make and may opt to rectify an issue of their own accord. If a business receives an excessively high volume or frequent number of reports, the DGCCRF investigation team may take further action.