Accessibility statement

The Minister for the Economy, Finance and the Recovery shall make the service accessible in accordance with Article 47 of Act 2005-102 of 11 February 2005.

This accessibility statement applies to SignalConso.

Compliance statement

SignalConso is partially compliant with RGAA 4.0. Partial compliance means that some sections of content are not fully compliant with accessibility standards.

Test results

An external compliance audit reported that 78% of RGAA criteria had been met.

Inaccessible content

The items of content listed below are not accessible for the following reasons.


Despite our best efforts, some content remains inaccessible. Below is a list of known limitations and some potential solutions:
  • Monthly statistics

Disproportionate burden exemption

HTML validity cannot be guaranteed for all pages. However, to our knowledge, this does not cause technical aids to malfunction. The workload involved in reworking and confirming the validity of all website pages would be disproportionate to the expected benefit.

Videos have no audio description, subtitles or text transcription. The unit responsible for publishing these presentations is currently unable to provide this material for all videos.

Viewing the accessibility report

Read the accessibility report on Rebeca., simply type in "Accessibility audit report". You will also be able to view the evaluation grid in the attached documents.

About the accessibility statement

This statement was produced on 4 September 2020.

Technologies used

The following technology applications are used to enable accessibility to SignalConso:

  • HTML
  • JavaScript

User agents, assistive technologies and systems used to verify accessibility

Webpage tests were carried out using the following web browser and screen reader combinations:

  • Internet Explorer 11 and JAWS 2018
  • Safari and VoiceOver on iPhone

Site pages used in compliance checks

  1. Report an issue
  2. About us
  3. How the process works
  4. Statistics
  5. Help
  6. Step 1 - The problem
  7. Step 2 - The description
  8. Step 3 – The company
  9. Step 4 - The consumer
  10. Step 5 - Confirmation
  11. Sign in to your professional account
  12. Professional account – Track reports
  13. Professional account – Report details
  14. Pro space - My companies
  15. Pro space - Access management

Improvement and contact

If you are having trouble accessing content or a particular service, you can contact the SignalConso administrator, who can direct you to an available alternative or obtain the content in a different format.

  • E-mail :


This procedure should be followed in instances where you have reported a problem with accessibility that prevents you from accessing portal content or services and did not receive a satisfactory response.

You can: