Accessibility statement
The Minister for the Economy, Finance and the Recovery shall make the service accessible in accordance with Article 47 of Act 2005-102 of 11 February 2005.
This accessibility statement applies to SignalConso.
Compliance statement
SignalConso is partially compliant with RGAA 4.0. Partial compliance means that some sections of content are not fully compliant with accessibility standards.
Test results
An external compliance audit reported that 78% of RGAA criteria had been met.
Inaccessible content
The items of content listed below are not accessible for the following reasons.
Non-compliance
Despite our best efforts, some content remains inaccessible. Below is a list of known limitations and some potential solutions:- Monthly statistics
Disproportionate burden exemption
HTML validity cannot be guaranteed for all pages. However, to our knowledge, this does not cause technical aids to malfunction. The workload involved in reworking and confirming the validity of all website pages would be disproportionate to the expected benefit.
Videos have no audio description, subtitles or text transcription. The unit responsible for publishing these presentations is currently unable to provide this material for all videos.
Viewing the accessibility report
Read the accessibility report on Rebeca., simply type in "Accessibility audit report signal.conso.gouv.fr". You will also be able to view the evaluation grid in the attached documents.
About the accessibility statement
This statement was produced on 4 September 2020.
Technologies used
The following technology applications are used to enable accessibility to SignalConso:
- HTML
- WAI-ARIA
- JavaScript
User agents, assistive technologies and systems used to verify accessibility
Webpage tests were carried out using the following web browser and screen reader combinations:
- Internet Explorer 11 and JAWS 2018
- Safari and VoiceOver on iPhone
Site pages used in compliance checks
- Report an issue
- About us
- How the process works
- Statistics
- Help
- Step 1 - The problem
- Step 2 - The description
- Step 3 – The company
- Step 4 - The consumer
- Step 5 - Confirmation
- Sign in to your professional account
- Professional account – Track reports
- Professional account – Report details
- Pro space - My companies
- Pro space - Access management
Improvement and contact
If you are having trouble accessing content or a particular service, you can contact the SignalConso administrator, who can direct you to an available alternative or obtain the content in a different format.
- E-mail : support@signal.conso.gouv.fr
Recourse
This procedure should be followed in instances where you have reported a problem with accessibility that prevents you from accessing portal content or services and did not receive a satisfactory response.
You can:
- Write to the Ombudsman (<i>Défenseur des droits</i>)
- Contact the Deputy Ombudsman (<i>délégué du Défenseur des droits</i>) for your region
- Send a letter by post (free of charge, no stamp required)::
Défenseur des droits
Libre réponse
71120 75342 Paris CEDEX 07