This page is not a help page.

Its purpose is to present our commitments to digital accessibility and to define the level of compliance of this website with the regulations and standards in force.

What is digital accessibility?

Digital accessibility consists of rules and best practices that cover functional, graphical, technical, and editorial aspects.

Following these rules and best practices ensures that digital media (websites, mobile applications, PDF documents, etc.) are accessible to people with disabilities.

An accessible website, for example, allows users to:

  • Customize its display through the operating system and/or the browser (enlarging or reducing text, changing typography, modifying colors, turning off animations, etc.).
  • Navigate using assistive technologies such as screen readers or braille displays.
  • Navigate without using a mouse, using the keyboard only, switches, or a touch screen.
  • Access videos and audio content with subtitles and/or transcriptions.
  • Etc.

Digital Accessibility Commitments

The Ministry of the Economy, Finance and Recovery is committed to making its service accessible in accordance with article 47 of Law No. 2005-102 of February 11, 2005.

Partial RGAA Compliance Declaration

This declaration applies to the site: « SignalConso ».

Compliance Status

This website is partially compliant with the RGAA (General Repository for Improving Accessibility) - version 4.1.2 due to the non-conformities listed below.

Test Results

The compliance audit to RGAA version 4.1.2 conducted in June 2023 reveals that in the sample:

  • The overall compliance rate is 98.4%. (Calculated by dividing the number of conforming criteria by the number of applicable criteria.)
  • The average compliance rate is 99.8%. (Calculated by averaging the compliance rates of each page.)

The accessibility audit report is available here.

Non-Accessible Content


In the 'Company' step of the reporting form, if no company is selected in the 'Select the company' section, clicking the 'Next' button should shift the focus to the first radio button in that section.

Also, when the 'Website' field is filled out, it should be focusable, impacting criterion 12.8.

Impacting criterion 12.8.

Establishment of this Declaration

This declaration was established on 12/12/2023.

Technologies Used for the Development of the Website

SignalConso's accessibility relies on the following technologies:

  • HTML
  • CSS
  • JavaScript

Test Environment

Tests were conducted with the following combinations of web browsers and screen readers:

  • Firefox 113.0.1 and NVDA 2023.1 (Windows 11)
  • Firefox 113.0.1 and JAWS 2022 (Windows 11)
  • Safari and VoiceOver (macOS 13.3.1)
  • Safari and VoiceOver (iOS 16.4.1)

Accessibility Assessment Tools

  • Colour Contrast Analyser
  • Firefox Developer Tools
  • Web Developer (Firefox extension)

Pages of the Website Subject to Compliance Verification

  1. Home
  2. Site Map
  3. Legal Notices
  4. Who Are We?
  5. How It Works?
  6. Statistics
  7. Step 1 - The Problem
  8. Step 2 - The Description
  9. Step 3 - The Company
  10. Step 4 - The Consumer
  11. Step 5 - Confirmation

Feedback and Contact

If you are unable to access content or a service, you can contact the site manager 'SignalConso' to be directed to an accessible alternative or to obtain the content in another form.



This procedure is to be used in the following case: You have reported to the website manager a accessibility issue that prevents you from accessing content or one of the services, and you have not received a satisfactory response.

You can: