About us

Organisation

SignalConso is what we like to call a "government start-up". We are a small team engaged in providing a digital public service to address an issue that affects citizens in France. We are not for-profit, but strive to achieve the greatest social impact by meeting the needs of users.

SignalConso operates as part of the Directorate General for Competition Policy, Consumer Affairs and Fraud Control (DGCCRF) (more commonly known in France as "Fraud Control") - itself a part of the French Ministry of the Economy. Fraud Control's mission is threefold:

• to regulate market competition;
• to protect the economic interests of consumers;
• to uphold consumer safety

How we work

Our vision is simple: to keep our finger on the pulse when it comes to the needs of consumers. That's why the work we do is experience-based. If we have an idea, we'll test it!

Our platform is not static – we are always making improvements. We regularly meet with consumers to get feedback on the responses we give, as well as how easy our website is to read and navigate.

"I have not failed. I have just found 10,000 ways that do not work."
- Thomas Edison